Policies

• Policies current as of: March 2023 (rendered: 2024-11-21 17:08:35).
• Policies prepared by: Hao Bin.
• Policies approved by: Hao Bin.

Please also refer to our FAQ.

You will find our Fees and Forms on our Fees&Forms page.

QDC reserves the right to update policies as needed, at any time.

Dress Code

Please note that uniform is required for all ballet grades as well as for Toddlers & Creative Dancers. Parents should note: you will only need to buy new items as a student moves to the next level or grows out of them.

To be eligible to attend classes and to dance, all students are required to be correctly attired in accordance with the QDC policies.

 Most items are available for sale in our shop.

Toddlers Dance

Uniform

• Blue QDC Leotard
• Blue QDC Skirt
• Pink Short Ballet Socks
• Pink Leather Ballet Shoes (Clean)

Hair & Other

• Neatly tied up away from face
• No Jewellery

Creative Ballet, Ballet & Jazz, Ballet & Tap

Uniform

• Blue QDC Leotard
• Blue QDC Skirt
• Pink Short Ballet Socks
• Pink Leather Ballet Shoes (Clean)
• Black Leather Jazz Shoes (Creative Ballet & Jazz only)
• Tan Tap Shoes (Creative Ballet & Tap only)

Hair & Other

• Neatly tied up away from face
• No Jewellery

Creative Hip-Hop

Uniform

• QDC T-Shirt
• Black Pants
• Minimal Scuffing sneakers
• Blue QDC Leotard

Hair & Other

• Neatly tied up away from face
• No Jewellery

Pre-Primary & Primary RAD Ballet

Uniform

• Pink QDC Leotard
• Pink QDC Skirt
• Pink Short Ballet Socks
• Pink Leather Ballet Shoes (Clean)

Hair & Other

• Neat Ballet Bun
• No Jewellery

Grade 1 & above RAD Ballet

Uniform

• QDC Leotard (colour corresponding to grade)
• Waistband (colour corresponding to grade)
• Pink Ballet Stockings
• Pink Canvas Ballet Shoes (Clean)
• Character Skirt (Grade 1-5)
• Black Character Shoes (Grade 1-5)
• Pointe Shoes (Intermediate foundation & above)

Hair & Other

• Neat Ballet Bun
• No Jewellery

Pre-Jazz and above CSTD Jazz

Uniform

• QDC T-Shirt or QDC Leotard (Leotard must be worn in exam and colour corresponding to grade)
• Plain Black Leggings
• Black Leather Jazz Shoes
• Short Socks

Hair & Other

• Neat Ponytail or Bun
• No Jewellery

Tap Foundation and above CSTD Tap

Uniform

• QDC T-Shirt or QDC Leotard (Leotard must be worn in exam and colour corresponding to grade)
• Plain Black Leggings
• Tan Tap Shoes
• Short Socks

Hair & Other

• Neat Ponytail or Bun
• No Jewellery

Contemporary

Uniform

• QDC Leotard
• Black Stockings (worn over the leotard)

Hair & Other

• Neat Ponytail or Bun
• No Jewellery

Dance Sport / Latin

Uniform

• QDC Latin uniform
• Latin shoes

Hair & Other

• Neat Ponytail or Bun

Dancers interested in the competitive aspect of Sports Dance may wish to refer to the very detailed Dress Codes and Juvenile Dress Code documents available from DanceSport Australia.

Hip-Hop & Musical Theatre

Uniform

• QDC T-Shirt
• Black Pants
• Minimal Scuffing sneakers

Hair & Other

• Neatly tied up away from face
• No Jewellery

Acrobatics

Uniform

• QDC Leotard
• Black Leggings

Hair & Other

• Neat Ponytail or Bun
• No Jewellery

Chinese Dance

Uniform

• QDC T-Shirt
• Black Leggings

Hair & Other

• Neatly tied up away from face
• No Jewellery

Vaganova Ballet, Ballet Competition Teams & Stretching & Conditioning

Uniform

• QDC Leotard
• Waistband
• Pink Ballet Stockings
• Pink Canvas Ballet Shoes (Clean)
• Pointe Shoes (Selected students only)

Hair & Other

• Neatly Ballet Bun
• No Jewellery

Jazz Competition Teams

Uniform

• QDC Leotard
• Plain Black Leggings
• Black Leather Jazz Shoes
• Short Socks

Hair & Other

• Neat Ponytail or Bun
• No Jewellery

School Policies

Pickup and Dropoff

• Safety is our #1 priority. To this end, students waiting to be picked up are required to wait INSIDE the QDC facilities until collected by a known guardian.
• Under busy conditions, we require that guardians and family members wait for their students outside the QDC premises. This policy ensures a safe environment for all students, but is especially important to ensure that younger children are not hurt in a busy crowd.
• Students must arrive and be picked up promptly.
• QDC is responsible for students during class time only; QDC will not take responsibility for looking after students outside the class time.
• Please be considerate to our neighbouring businesses and other members of the wider Sunnybank Hills community when picking up and dropping off students.

Lateness

• Students are expected to arrive at least 10 minutes ahead of class and be prepared (fully dressed and warmed up) before the commencement of classes.
• Students will not be admitted to class if they are more than 15 minutes late. This policy exists to ensure that classes are not overly disrupted by latecomers. This policy is especially important for classes consisting of younger students.

Attendance

• Students/guardians should advise QDC if they are aware that they will be late.
• Guardians are responsible for communicating absences with the QDC office.
• QDC should be notified in advance if a student is going to be absent from class. This can be done by emailing or calling us.
• Where a student is injured, they may still attend the class to observe, unless their attendance would be disruptive.
• A refund or credit will not be provided for students who are regularly late to a class or absent classes.
• Students who are regularly late to a class or absent classes may not be permitted to take part in examinations and school performances.

Observation

We desire to receive students undivided attention so that we can offer the best possible class and so that the students will get the most out of their time. To this end:

• Classrooms sessions are closed.
• Guardian observation will be held once each term. We ask that guardians observe their child's class during these designated times only.
• Classrooms are monitored by CCTV at all times.

Cleanliness and Tidiness

• A neat and tidy appearance sets an attitude of attentiveness and respect for students, teachers and the art of dance. Teachers must be able to see the dancer's body outline clearly in order to make proper corrections on posture, alignment, etc. Hair must be properly secured and tied up off of the face and neck for all styles of dance. Jewelry must not be loose or dangling. Gum chewing is not allowed due to danger of choking and appearance. No loose fitting pants, blue jeans or t-shirts (they are not dance attire). No costumes are allowed in class unless a dress up day is announced by the individual teacher.
• Part of ballet training is simple discipline, teaching children that details matter and respect is important. That includes having your hair up in a bun for ballet class, following dress code and arriving on time with what you need for class. At QDC, we take this seriously--it's one of the beautiful things that sets our art apart from other activities.
• For jazz, tap or musical theatre, students should wear their hair in a ponytail or similar style.
• Parents and students must pick up after themselves. Please keep showers/toilets, and all external areas free of trash.
• Students may bring their dance bags into the classroom and may have a drink with them.

Health and Safety

• QDC have set up and will maintain safe dance environments for their students. The studio flooring and equipment used enable and ensure safe dance practices.
• Appropriate emergency procedures exist and staff have been briefed regarding the procedures relevant to their location.
• QDC staff have the responsibility and authority to ensure that health and safety objectives are achieved. They will identify and eliminate unsafe acts, procedures, conditions, equipment, and hazards of all kinds.
• Behaviour from students, guardians or visitors that may cause an unsafe environment, will not be tolerated.
• It is the responsibility of the student or guardian to inform QDC of any prior or current illnesses or injuries prior to enrollment or prior to class.
• In the event of an injury, QDC staff may decide to administer First Aid treatment by a qualified first aider. If medical services are necessary and an ambulance required, the student/guardian will incur the costs. Physical contact may be required.
• QDC MUST be notified of any allergies that a student may have. QDC will not be held responsible for allergic reactions outside of class time, however first aid will be provided.
• Any student who has been diagnosed by a Medical Practitioner as being at risk of anaphylaxis should bring an epipen to class and leave it at reception, labelled with their name. This epipen will be administered by a first aider if required, under the instruction of 000 staff if an emergency arises.
• Guardians should ensure that QDC is informed of other relevant conditions and illnesses such as asthma or allergies.

Unexpected Events/Adverse Weather/Traffic/etc.

• If the school is operational then we are not responsible if you are unable to reach classes. No refund or reschedule of lessons is possible in this regard.
• No refunds or make-up classes are offered in the event there is an evacuation due to an unexpected event such as fire alarm, bomb threat, etc.

Lockdowns and Other Major Events

There are many things outside QDC's ability to control that may affect QDC's ability to operate 'normally.' The COVID-19 outbreak (and associated lockdowns) of 2020-2021 is one example.

• All classes will continue to be run according to the usual schedule except that (where possible) they will be online.
• Fees will remain unchanged.

Toilet/Shower/Changing Rooms

• No male guardians are allowed in female student dressing rooms whenever there are students under 18 and no female guardians are allowed in male dressing rooms whenever there are students under 18.

Touching

• Teachers will often need to touch a student to make proper corrections on posture, alignment, etc. Guardians should ensure that QDC is informed prior to classes commencing if this is not considered desirable or appropriate.
• All physical contact between teacher and student or between students should be light, appropriate and in full view at all times.
• Physical discipline is never used at QDC.
• Any inappropriate or indecent physical contact between staff, students or visitors must be reported immediately.
• In the event of an injury, physical contact may be required between a First Aider and injured student or visitor.

Behaviour

• Phones must be turned to silent or off and put away so that they cannot be a distraction during class time. To maintain the safety and privacy of all at QDC, cameras should not be used while in class.
• Gossiping and physical/emotional bullying is not permitted and may result in temporary removal from the centre or even permanent dismissal.
• If you have a question or need to discuss something, please contact us directly.

Grievances

• A grievance is a real or perceived cause for complaint.
• QDC recognises that open communication and feedback are essential elements of a satisfying and productive environment. Every effort will be made to solve problems cooperatively and informally before presenting them in writing as a formal grievance. Students can be be assured that they will not be disadvantaged by the use of such procedures whether decisions are found for or against their grievance. The first step to raising a complaint should be with the reception staff. Should you not be satisfied, a formal avenue can be taken. To raise a formal complaint, your complaint must be put in writing and dated.
• All formal avenues for handling of grievances will be fully documented. All complaints and questions will receive thoughtful consideration and will be discussed with the individual who raises them. Discussions held are confidential.
• At any time, the student or guardian has the right to withdraw their grievance. It is required this withdrawal request is dated and put in writing.

Privacy Policies

PRIVACY

The privacy of your personal information is very important to QDC. We will not sell, rent or trade your personal information to any third party. We will take special care to protect the privacy and security of your information. This policy explains our information practices and the way that QDC collects and uses your information. This Privacy Policy covers any information you might provide to us offline and via any online QDC asset.

HOW DOES QDC COLLECT AND USE MY INFORMATION?

When you register for classes at QDC, we collect contact information such as guardian names, addresses, phone numbers, emergency contacts, e-mail address and student information such as student names, birthdays, medical conditions, and your comments. This information is needed to manage studio business and will not be used or sold for any other purpose, except as described below. Optional information is requested to help us better understand our customers and is used only as needed for studio business. This information will not be used or sold for any other purposes, except as described below.

Analytics

This website uses Google Analytics to help QDC analyse how users use the site.

The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behaviour information in an anonymous form.

The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of this website and to compile statistical reports on website activity.

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

See Google's overview document How Google uses information from sites or apps that use our services for more.

WHO HAS ACCESS TO MY INFORMATION?

QDC will access your personal information and/or share it with third parties only for the following purposes: (i) as needed for studio business; (ii) if required to do so by law or to comply with legal process; or (iii) to protect the rights, property, or personal safety of the public.

If you have any questions about our Privacy Policy or if you wish to update or remove any of your personal information, please contact the office.

Links to Other Websites

Our Web sites will link to other Web sites and services from time to time. QDC will always attempt to associate with only the most trustworthy partners who share our high standards regarding privacy. Nevertheless, we are not responsible for the content of and privacy practices of any other companies or Web sites.

Photography/Video/Recording

• Any and all recording devices (visual and audio) must be switched to mute or turned off during class.
• Students may not record in classes without the express permission of the relevant teacher and students.
• Where permission has been given to record a class/routine for private rehearsal purposes, use of that recording has been authorised for that purpose only and under no circumstances must it be distributed in any way.
• Images of a student must not be shared by anyone on any media without that student's knowledge and without the express permission of that student's guardian.
• Choreography is owned by the teacher. No chore is allowed to be distributed in any way without permission from the teacher.
• The recording and airing/sharing/posting/distribution of teachers' class routines is a serious breach of copyright/confidentiality issue and may result in offenders being asked to withdraw from QDC. In some circumstances, legal action could be considered.
• Parents who do not wish photography/videoing to occur in their child's class, should advise QDC prior to the start of a course.
• No Photography/Video/Audio recording is permitted at any time in studio dressing rooms, at theatres or performance venues. Please use foyers or other external rooms/hallways to avoid accidentally capturing inappropriate or embarrassing images.
• It is recognised that QDC is generally unable to 'police' these regulations but will consider taking appropriate actions when violations are brought to its attention

Performance Policies

Performance/Competition

• Participation in performances/competitions is optional.
• Costumes and accessories must be purchased by guardians/students as required for a performance or competition.

Concert

QDC produces a concert at least every two years. All students are required to take part in the concert.

• Costumes and accessories must be purchased by guardians as required for a concert, performance and competition.
• Entry into a concert is via ticket purchase.
• In order to participate in Recital, students must attend class(es) consistently and consecutively. If at any time a student has multiple absences, a teacher may require private make-up classes to continue participation.
• There must be no outstanding balance on your account in order to receive your costume(s) and/or participate in a concert.

Discipline Policy

At QDC, we consider that discipline and respect are the foundations on which a great dancer is constructed and we place a great deal of importance on both values.

QDC recognises that not every student is ready/able to dance and that not every student is ready/able to accept classroom discipline, good habits and compliance with rules of conduct. This is particularly true for our younger students.

To ensure a happy, healthy, professional environment for all concerned, we require our students to have respect for other students, the teachers and staff, and QDC studio property.

Children who exhibit unacceptable behaviour or attitudes are told what is wrong and directed to a positive alternative approach or behaviour.

If a child strikes another child, the two will be respectfully separated and each will be asked to explain what happened. They will then be asked to help solve the problem, talk to each other, and reconcile with one another.

Children who are disruptive will be advised to stop the behaviour. If the behaviour is repeated, they will be reminded of it and told how it affects others. If the disruption continues, the children involved will be asked to sit down for a short period of time (usually three to five minutes) before re-joining the class activities.

If a child's misbehaviour continues to disrupt the class, then—at the teacher's absolute discretion—the child may be removed from the class. Following this action the appropriate guardian will be contacted to immediately collect the child. There will be no refund in such a situation.

Termination of Enrolment

QDC reserves the right to refuse all further entry to a child who is repeatedly disruptive.

When it is in the best interest of one or more students or for QDC as a whole, it may be determined to be necessary for QDC to terminate a given student’s enrolment. All reasonable efforts will be made to correct a problematic situation before terminating enrolment. Reasons for termination of enrolment include (but are not limited to) the following:

• Inappropriate, disruptive or dangerous behaviour by students or their parents
• Abuse of other students, children, staff, or property
• Inability of QDC to meet the student’s needs
• Breach by the student (in the case of adult students) or student’s parent or guardian (in the case students under 16 years of age) of any of QDC’s terms, conditions, codes or policies available at: http://qdc.dance/QDC/policies/policies.php
• Failure of the student to pay on time and in full

If an enrollment is terminated, QDC reserves the right to retain any payments already presented to it. However, QDC may—at QDC's absolute discretion—arrange a suitable Pro Rata refund.

QDC will seek to recover the full cost of any damages attributable to a student.

Liabilities

Limit of Liability

QDC do not exclude or limit:

1. The application of any provision of any statute (including the Trade Practices Act 1974) where to do so would contravene that statute or cause any part of this clause to be void;
2. All care will be taken by the Centre, but no responsibility for injury or loss to person or property howsoever caused and without limiting the generality of the aforegoing damage or injury resulting from or caused by any negligence of the principal, instructors or other employees of the said "Queensland Dance Centre."

Other Policies

Restricted Areas

• Guardians, students and other visitors are not allowed in the following areas without explicit authorisation:
  • Office
  • Walkway behind the counter
  • In the Petipa Studio, in the black floored area/behind the curtain

Communications

• QDC will communicate with you primarily by email and you consent to receive information from QDC via email.
• QDC will only communicate with you via the or domains.
• QDC will not provide your details to any other company, entity or organisation unless consented to by you and all information will be kept by QDC in accordance with The Privacy Act.
• QDC will use its best endeavours to ensure that all communications are free of malware, however, QDC is not responsible for any loss of damage suffered by you in the event that a virus or like issue is transmitted unknowingly by QDC.